Modern Slavery Statement for Lissongrove Carpet Cleaners

Lissongrove Carpet Cleaners is committed to conducting business with integrity, transparency, and respect for human rights. This modern slavery statement sets out the steps we take to prevent slavery, servitude, forced labour, and human trafficking within our operations and supply chains. As a carpet cleaning business serving homes and organisations, we recognise that even service-based activities can carry risks through labour sourcing, subcontracting, transport, equipment procurement, and consumables.

Our Zero-Tolerance Policy

We maintain a zero-tolerance approach to all forms of modern slavery. This means we will not knowingly engage with any individual, contractor, or supplier involved in exploitative labour practices. Our policy applies to recruitment, employment, subcontracting, and procurement. We require fair treatment, lawful working hours, appropriate pay, and freedom from coercion. Any breach of this policy is treated as a serious matter and may result in termination of business relationships.

Our commitment is not limited to compliance alone; it is embedded in our culture. We expect managers, supervisors, and third-party providers to uphold the same standards. The Lissongrove Carpet Cleaners slavery statement is reviewed and reinforced through internal communication, staff induction, and ongoing oversight so that everyone understands their responsibilities.

Supply Chain Controls and Supplier Audits

Our supply chain is assessed on a risk-based basis. We focus on suppliers of cleaning products, textiles, machinery, uniforms, transport services, and outsourced labour. Before onboarding new vendors, we complete due diligence checks covering ownership, labour practices, country of origin, and reputation. We also ask suppliers to confirm that they comply with applicable employment and human rights laws.

Audit Process

Supplier audits are a key part of our control framework. Where risk is identified, we may request evidence of wage records, right-to-work checks, subcontracting arrangements, and worker welfare procedures. Audits may be carried out remotely or on-site depending on the risk profile. If non-compliance is identified, we seek corrective action within a defined timeframe. Where remediation is not possible or the issue is severe, we will end the relationship.

We also encourage suppliers to cascade these standards through their own supply chains. This helps ensure that the modern slavery approach at Lissongrove Carpet Cleaners reaches beyond our direct contractors and supports wider ethical sourcing across the sector.

Reporting Channels and Escalation

We are committed to ensuring that concerns can be raised safely and without fear of retaliation. Staff, contractors, and suppliers are encouraged to report any suspected abuse, exploitation, or unethical recruitment practice immediately. Reports may be made through internal management channels, and all concerns are handled discreetly and responsibly. Anyone raising a concern in good faith will be supported, and retaliation will not be tolerated.

We take every report seriously. Allegations are reviewed promptly, documented carefully, and escalated where necessary for further investigation. If a concern relates to a supplier, we may suspend activity while the matter is assessed. Our carpet cleaning modern slavery statement reinforces the principle that safeguarding people is as important as safeguarding service quality.

The effectiveness of our reporting process depends on awareness. We therefore ensure that those working with us understand what modern slavery can look like, how to identify warning signs, and how to act if something feels wrong. Clear communication helps create a safer environment for everyone involved in our operations.

Annual Review and Continuous Improvement

Our modern slavery controls are reviewed annually by senior management. This review considers supplier audit outcomes, any reported concerns, changes in legislation, and emerging risks in our sector. Where improvements are needed, we update policies, strengthen due diligence, and refresh staff guidance. The goal is to keep our approach practical, relevant, and effective.

Lissongrove Carpet Cleaners recognises that preventing modern slavery is an ongoing responsibility. We will continue to improve monitoring, reinforce ethical procurement, and maintain a strong zero-tolerance culture across the business. Through regular review and active oversight, we aim to ensure that our operations remain aligned with respect for human dignity and lawful employment practices.